FAQ

How can I contact Zorvo?

Contact Zorvo for questions about an order, include your order number and the email used at checkout. Please do not send card details or passwords.

Where do you ship?

Our current shipping policy lists the United States. Please check the shipping policy before ordering.

When will my order arrive?

Available shipping methods and estimated delivery times are shown at checkout. Delivery estimates begin once your order ships and are not guarantees. See our shipping policy for processing information.

How do I track my order?

If your shipping method supports tracking, your shipping confirmation email includes a tracking number and link. If you cannot find the email or need help, contact us with your order number.

Where can I check return and refund information?

Read our Return & Refund Policy for eligibility and instructions. Contact us before sending an item back.

What if my item arrives damaged or incorrect?

Please contact us immediately with your order number and a description of the issue. Our refund policy explains the next steps.

Will an accessory work with my setup?

Check the product listing for dimensions, connections and compatibility details. If you are unsure, email us the product name and your device model before ordering.

Which payment methods can I use?

Use the payment options available to you at checkout.